Surge in Mental Health Claims Among Young Australians Poses Challenges for Life Insurers

Examining the Impact of Rising Mental Health Claims on the Insurance Industry

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Life insurers in Australia are facing a significant increase in mental health-related claims, particularly from individuals in their 30s.

This trend has raised concerns about the sustainability of insurance products designed to provide support for mental health issues.

In 2024, life insurance companies paid out a record $2.2 billion in claims related to mental illness, up from $1.2 billion five years ago. Stress, burnout, and workplace bullying are among the leading reasons claimants cite for being unable to return to work, along with divorce, financial difficulties, and mood disorders such as depression.

One study showed that permanent disability claims by those in their 30s increased by 732% between 2013 and 2022, now making up 36% of all claims. This unprecedented increase highlights the growing burden of mental illness and raises concerns about the long-term financial sustainability of life insurance products designed to provide this support.

Industry leaders are calling for a comprehensive approach to address this issue, including better mental health support services, workplace interventions, and insurance product reforms to ensure the continued availability and affordability of coverage for mental health conditions.

Published:Thursday, 9th Apr 2026
Author: Paige Estritori

Please Note: We do not endorse any specific products or companies. Some content is sourced from third parties, including press releases, and may not be independently verified for accuracy or completeness.

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Knowledgebase

Claim:
A formal request made by the policyholder to the insurance company for payment of a loss covered by the insurance policy.

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